Sales Terms & Conditions
Sales terms on
forthcoming invoice reads as follows:
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ALL SALES ARE FINAL.
There are no refunds, exchanges, or cancellations on any order
once it is submitted to us. Hot Seats is not responsible for any
lost or stolen tickets, change of venue, date, time or rainout. We
are a privately owned ticket agency. Ticket prices are based on
the difficulty and costs in obtaining premium seats. In the event
of a cancellation, Hot Seats will either issue a store credit for
the entire amount of purchase (minus shipping charges) upon
receipt of tickets and documentation of purchase OR issue a
cash/credit card refund for the original face value of purchased
tickets minus any Ticketmaster/Box Office service charges. No
additional fees will be refunded. Tickets for cancelled events
MUST be returned to our office within (14) day of original date of
event to receive credit. There are no refunds on postponed or
rescheduled events. We rely on the original issuer of the ticket
that tickets not marked obstructed or limited view are clear view
seats. We are also not responsible for any changes made by a venue
or unusual stage or equipment set-up.
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Additional terms are
as follows:
Hot All Prices are guaranteed at the time the order is CONFIRMED by Hot Seats.
Online orders placed after 5PM CT weekdays or on weekends may not be processed until the next working day.
All deposits are non-refundable
When you receive your tickets keep them in a safe place. Tickets cannot be replaced if they are lost, stolen or damaged. Please note that direct sunlight or heat can damage some tickets.
If an event is cancelled for any reason other than an act of God (rained out, earthquake, flood, etc.), strike, or lockout we will provide a full refund for the amount that you paid for the tickets. Any shipping charges are not refundable.
If an event is postponed the tickets will be honored for the
new date of the show. New tickets will not need to be issued. If
you cannot make the new date we will accept the tickets back from
you on a consignment basis only.
In case of a rainout or strike for a sporting event no refunds will be made. You must exchange the ticket at the ballpark for a seat to a future game that is still available.
Events taking place within the Chicago city limits may have tax added to the order
varying from 4% to 8%.
Since tickets are bought and sold on an open market prices are subject to change at any time.
Inventory Availability
Because we are dealing with many different sources, tickets cannot be sold in real time. We do our best to keep up and constantly update the web site with ticket availability to make it as accurate as possible. However prices and availability are extremely subject to change. This is especially true in the days or even the couple weeks preceding a major national event, such as the Super Bowl or the World Series. The same tickets can drop or increase dramatically in price within hours. Most events don't have this kind of volatility but it can happen. We will provide you with availability and delivery information when your order is processed or upon request. |
