Hot Seats requires a signature on all deliveries.

All deliveries are made via Federal Express unless otherwise noted and agreed upon by Hot Seats and customer.

Hot Seats is NOT responsible for lost/stolen  packages left without signature due to recipient having signature release on file with Federal Express.

We do not allow any reroutes on the package. The courier must deliver it to the address on the package. They cannot deliver it to any other address. If you have any specific delivery requirements please make those arrangements when you place the order.

Tickets are normally sent to your credit card billing address.

The Billing Address will be verified with your credit card company so you must use the exact address that your statements are sent.

Should you require that the order be shipped to an alternate address we will require faxed authorization from you. This includes a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use.

The tickets will be delivered using the best method. If possible we will inform you of the courier and when to expect delivery when the order is confirmed.

Please note that the delivery times are from the date that we ship the order. Some tickets will require 1-2 days processing time (orders placed after normal business hours and orders placed over the weekends).

All delivery times are subject to availability in your delivery area.
Any other special delivery requirements can be quoted as requested.